Completed
2025
Administrative
Cut monthly billing reconciliation time from 3 days to 4 hours
Automated claims reconciliation and reporting that freed up the office manager's time without adding headcount.
The Situation
A four-location outpatient group's office manager was spending nearly a full week each month manually reconciling claims across locations — a process prone to errors precisely because it depended on one person's attention across thousands of line items.
The Approach
We automated the reconciliation and reporting workflow, flagging discrepancies for human review instead of requiring a full manual pass every time. The office manager's role shifted from data-entry to exception-handling.
The Result
Monthly reconciliation time fell from roughly three days to about four hours — a 92% reduction — freeing up roughly 15 hours a month without adding headcount.
92%
Reconciliation Time Reduced
